A thoughtful read on the importance of companies to implementing strategic change in support of telecommuting.

“The research has generally shown that for most outcomes, remote work leads to small but tangible benefits,” says I/O psychologist Bradford Bell, PhD, professor and director of the Center for Advanced Human Resource Studies (CAHRS) at Cornell University. “Employees who telecommute tend to be slightly more satisfied, and their performance tends to be the same or a little higher.”

“Companies should never just implement telecommuting without changing anything else,” says I/O psychologist Kristen Shockley, PhD, an associate professor at the University of Georgia. “They also need to shift their culture and norms to support the new arrangement.”

Originally published October 1, 2019

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